Oil & Gas Industry Quality Management System Auditor/Lead Auditor Training

Introduction

This training will enable participants to develop the necessary expertise to conduct internal audits based on ISO/TS 29001:2010 and ISO 9001:2015.  Delegates will acquire the necessary knowledge and understanding to perform effective internal audits in accordance with the auditing process set out in ISO 19011 International auditing standard.

This training builds on the specific requirement of ISO/TS 29001:2010 for internal auditing and, is specifically designed to meet the needs of the petroleum, petrochemical and natural gas industry.

Objectives

By the end of this training, participants will know how to:

• Understand and interpret requirements of ISO/TS 29001:2010
• Gain expertise to perform internal audits following ISO 19011:2012 guidelines
• Manage and select QMS lead and team auditors
• Recognise and analyse QMS non-conformances during the audit
• Ask audit questions and take constructive notes
• Analyse audit findings and prepare internal audit reports

Training Methodology

Training is based on both theory and practice and uses examples based on real cases, practical exercises and full case study including auditor role-playing and oral presentations and final lead/auditor written examination in two parts.

Organisational Impact

In addition to the professional development of staff, the organisation will be able to prioritise resources for developing and managing quality management system audits, including:

• Implementing quality management systems that optimises customer satisfaction.
• Use well proven audit methodologies and analysis for quality system audits
• More effective implementation in upgrading existing quality management controls
• Improved confidence in the performance and skills of lead/auditors

Personal Impact

• Attendees will be able to apply skills learnt from this training at a practical level to plan, carry out and report on quality management system audits.
• Delegates will gain skills to be able understand the requirements of ISO/TS 29001:2010 and ISO 9001:2015 quality management standards and, ISO 19011:2012 auditing management systems standard.
• By using these skills you can competently implement an auditing programme based on ISO 29001 and practical auditing practices.

Who Should Attend?

This training is suitable for a wide range of professionals but will greatly benefit:

• Managers and supervisors involved in offshore quality management systems
• Those with responsibilities for conducting quality management audits
• Production, process, maintenance, and HSE personnel
• Line-managers involved in planning/implementing risk assessment programmes

Seminar Outline

DAY 1

Quality Management System (QMS) Audit

• ISO 29001:2010 and 9001:2015 QMS International Standards
• Review of 29001 Clauses 4-8 and 9001 Clause 9 internal audit requirements
• Quality system requirements
• Types and levels of QMS internal audits
• Documentation in the quality management system
• Roles and responsibility of auditors

DAY 2

Audit Preparation and Setup

• Terminology and definitions
• Audit concepts and principles
• Planning and conducting effective audits
• Producing audit programme and procedure
• Audit terms of reference
• Interview and note-taking skills

DAY 3

Conducting an Internal Audit

• Internal audit process
• Creation of effective audit checklists
• Communications during audit
• QMS documentation review
• Key personnel interviews
• Physical site observation

DAY 4

Preparing Audit Report

• Review of non-conformities and observations
• Audit findings and conclusions
• Preparation of internal audit report
• Corrective action plan
• Presentation of audit report
• Monitoring and close out of non-conformities

DAY 5

Review of Internal Audit Process & Assessment

• Review of internal audit process
• Review of internal audit report
• Auditor written examination

Part 1: Multiple-choice questions

Part 2: Case study questions (based on audit documents)