Achieving Leadership Excellence

Empowering Proactive Leadership Dynamics

Introduction

This 10-day LAKESHORE ISL Achieving Leadership Excellence training seminar focuses on the leader’s role in developing and motivating excellent teams. Rather than trying to define one ‘right’ way to lead, it will introduce a range of complementary approaches which delegates will have the opportunity to practise, combine and adapt to suit their personal preferences and organisational needs.

By exploring the leadership role from a number of different perspectives, this LAKESHORE ISL Achieving Leadership Excellence training seminar allows delegates to experiment with innovative ways to empower, enthuse their team, and influence positively their organisational climate and culture. The benefits to the organisation will be leaders better able to focus on organisational goals and better equipped to develop their team towards sustainable performance improvement.

In this LAKESHORE ISL training course, we will cover:

• Fundamentals of High Performance Teams
• Giving and receiving effective feedback
• Group Dynamics and Team Decision Making
• Power Tools of Leadership
• Performance Management
• Leadership Strategies

The training seminar is split into two modules:

MODULE I – Building Skills for Working in Teams

MODULE II – Building Personal Leadership Skills

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-weeks training course.

Objectives

• Study effective team operations
• Analyse effective communications strategies
• Understand how to give and receive effective feedback
• Consider tools for motivating and delegating
• Explore leadership styles
• Examine construction of a learning environment

Training Methodology

Achieving Leadership Excellence consists of ten modules containing lecture content, skill assessments, participative discussions, video presentations and delegate exercises in order to create high impact training. This LAKESHORE ISL Achieving Leadership Excellence training course is designed to be dynamic and highly interactive as well as educational. The primary focus is to provide delegates with concepts and methods, which they can put to immediate use in the workplace.

Organisational Impact

• Higher Levels of Team Performance
• Improved Communications
• Higher Quality Team Decision Making
• More Effective Leadership Strategies
• Constructive Utilization of Delegation
• Higher Levels of Organizational Motivation

Personal Impact

• Heightened team player skills
• Elevated communication skills
• Sharpened influencing skills
• Improved utilization of leadership styles
• Increased effectiveness in managing performance
• Greater levels of personal productivity

Who Should Attend?

This LAKESHORE ISL training seminar is intended for all individuals who have a stake in building successful teams and providing effective leadership:

• All Leaders and Professionals
• Management Professionals
• Team Leaders
• Supervisors
• Technical Staff

Seminar Outline

Module I – Building Skills for Working in Teams: Igniting Passion & Activating Potential in Teams

DAY 1

Starting From Within – You, the Team Leader

• Know yourself and Your Role as a Team Leader – your strengths and style preferences
• Set Personal Goals to Guide your Outputs
• Prioritise your time and tasks effectively and train your team to do the same
• The Power of Role Modelling and “Managing by Walking Around”
• Examine and Challenge the Impact of your Belief System and Limiting Beliefs
• Building Team Foundations
• Learn from What High Performing Teams Do
• Establish a Stretching Team Purpose – developing a Team Purpose Analysis – TPA
• Map out Stakeholders and their needs

DAY 2

Establishing Team Environment, Membership and Roles

• Build an Energetic Team Environment
• Establish Team Roles – what is missing in your team, what is duplicated
• Apply Team Development Stages Knowledge to inform your Leadership Interventions
• Identify and Share Individual’s Social and Work Style Preferences

DAY 3

Building Outstanding Team Productivity, Progress and Learning

• Deploy the Lessons of Motivational Theory in Managing the Team
• Influence and Persuade Stakeholders and Partners
• Help the Team Cope with Change and be Resilient
• Develop a Systems Thinking Perspective for continuous Team Improvement
• Conduct team “After Action” reviews and follow up actions and achievements
• Apply Methods to Celebrate Team Progress and Successes

DAY 4

Building Frictionless Team Communications

• Improve and Enhance Individual and Team Communication Skills – listening, questioning, clarifying and summarizing skills
• Identify and Develop Strategies to overcome barriers to Communications
• Use Appreciative Inquiry to develop positive approaches to Team Issues
• Give Corrective and Positive Feedback that Motivates
• Design and Conduct Productive Team Meetings
• Deploy the RACI approach to work allocation and reporting

DAY 5

Dealing with Team Conflicts and Using Them to Improve Team Performance

• Identify and resolve common team problems
• Using the Thomas-Kilmann conflict mode instrument
• Identify and manage dysfunctional, counter-productive team behaviour
• Creativity for Team Problem Solving and Learning
• Deploy methods to overcome Mental Blocks
• Obtain the Benefits of Brainstorming
• Make use of a range of Creative and Decision-making Tools

 

Module II – Building Personal Leadership Skills: Creating Stronger Relationships for a Stronger Organisation

DAY 6

The Need for Leadership in the Modern Workplace

• The Background against which we manage and lead in today’s Business
• The Difference between Doing, Managing and Leading
• Characteristics of Highly Effective Leaders
• What leaders do to achieve results? – Leadership style and transformational leadership
• Leaders and Practical Motivation
• Developing a Personal Leadership Mind-set
• Personal Profiling: Knowing our own Leadership Strengths and Areas to Develop

DAY 7

Building and Leading Successful Teams

• Achieving the High-performing Team
• Developing Team Members
• Working Successfully across Team Boundaries – team working and strategic alliances
• Identifying the Essential Factors in Motivation – Linking theory to practice
• Decision-making with Teams
• The Benefits and Barriers to Delegation: Knowing What and How to Delegate – the different delegation styles

DAY 8

Developing the Key Players: From Performance Appraisal to Performance Management

• Successful Performance Appraisal: The Essential Ingredients and the Benefits
• Leading Performance Appraisal forward to Performance Management
• Teleological Thinking and Target Setting
• Agreeing and Working towards Objectives
• Building on Success and Recognising Achievement
• Dealing with Performance Gaps
• Everyday Coaching as a performance management tool
• Coaching Styles and Behaviours
• The Leader as a mentor

DAY 9

Key Communication Skills of Leaders

• The Essentials of Effective Interpersonal Communication in the Leadership Role
• Personal Communication Skills: confidence, clarity, understanding and trust
• Communicating Successfully with the Team, with Colleagues and with Stakeholders
• Understanding Assertiveness in Leadership
• Using Assertiveness to Achieve Win-Win Outcomes
• Communicating Effectively in Difficult Situations

DAY 10

Leadership Strategies, Ongoing Success and Tools for Building a Learning Environment

• Defining a Learning Organisation
• The Benefits of Creating a learning environment and steps to achieving this
• Creating Opportunities for Team Members to Develop Experience and Confidence for Ongoing Success
• Managing and Leading Change: Creating a Shared Vision
• Leading Successful Change in Modern Business
• Action Planning for Return to Work: seminar members will develop an action plan of Personal Leadership Actions they intend to apply on return to work